Prerequisites

– Placed clip should have audio and the format should be supported by EDIUS.

– Confirm both by following steps: Install a program that displays technical information about media files – in this knowledge base, MediaInfo is installed. Open the problem file (no auido waveform appears in EDIUS) in the MediaInfo.

– Confirm below two points in the tool

Troubleshooting
If selected clip satisfies the requirements, try below troubleshooting:

Change .ewc2 location and creation timing

1) Select Settings > User Settings > Application > Other

2) Ensure that ‘Create Waveform cache when registering clip’ is ticked. Tick the option if it’s deactivated (not ticked)

3) Tick ‘Create waveform cache files in project folder’

4) Click [Apply] > [OK]

5) Remove the clip from both Bin and timeline then reregister into the Bin

6) Confirm whether waveform cache appears once the clip is placed onto the timeline.

1) Remove the clip from both Bin and timeline

2) Copy same clip to local drive

3) Register it into the Bin

4) Confirm whether waveform cache appears once the clip is placed onto the timeline

1) Remove the clip from both Bin and timeline

2) Overwrite the project or save it via ‘Save as’ menu

3) Restart the OS

4) Ensure that all EH services have ‘Running status’ – details here

Related Content

• EDIUS 11 Supported file formats
• EDIUS X Supported file formats
• EDIUS 9 Supported file formats
• Confirm running status of EDIUS HUB services