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Way to reinstall EDIUS to resolve the issue of not running EH services

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Way to reinstall EDIUS to resolve the issue of not running EH services

FAQ ID:000026004 | Date:2024/03/18

I am encoutering not running of EH service or getting the message of 'Failed to communicate with the service'. I tried suggested troubleshooting, but the issue still remains

I tried below troubleshooting because EH services may not be running correctly and it seems to cause fails to start EDIUS:

Troubleshoot to be running of background render service
Error starting EDIUS, Failed to communicate with the service

but EDIUS still fails to start. 
In this case, follow below steps:

Preparation

1) Press Win + R key.

2) Type certlm.msc then click [OK].

3) MMC will run. In the left-pane, select Personal > Certificates

4) In the right-pane, select local host (ensure that its friendly name is ‘EHRender service development certificate’) then right-click and select [Delete]

 

Uninstall EDIUS

Uninstall EDIUS without license deactivation – details here

 

Reset EDIUS Hub

Reset EDIUS Hub – details here (Only EDIUS X)

 

Reinstall EDIUS

Once you complete all of above, run the EDIUS installer.

 

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