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An error occurs when running multicam audio sync

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An error occurs when running multicam audio sync

FAQ ID:000026091 | Date:2024/06/21

This knowledge base navigates troubleshooting of failing multicam audio sync

There are several type of error and required action depends on appeared error.

Error message Cause Troubleshooting
Couldn’t synchronize since matching point couldn’t be found in the selected clips. Selected audio do not have relationship (different sources are selected) Reselect audio then try multicam audio sync.
Could not get the current sequence. (Sync Point:AudioSync / Error:0x8xxxxxxx)  Internal error: Required process failed by low on memory or disk space. Try generic troubleshooting of PC is low on memory or disk space.
Failed to create sequence. (Sync Point:AudioSync / Error:0x8xxxxxxx)
Failed to place synchronized clips. (Sync Point:AudioSync / Error:0x8xxxxxxx)
Synchronization Failed. (Sync Point:AudioSync / Error:0x8xxxxxxx) Parsing the audio failed.
Likely causes:
– Audio cluip may be corrupted.
– Audio level is too low.
– Noisy audio.
Select another audio then retry multicam audio sync.

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