Applicable Products

– All EDIUS versions later than 6.5
– All option licenses for EDIUS
– Mync
– EDIUS Trial version
– XRE Server, XRE Transcoder

Summary

If you downgrade to earlier build or version, GV License Manager may be replaced. This replacement may cause failing license activation / deactivation or license validation.

Procedure

Follow below steps to identify GV License Manager build number that is currently installed.

1) Navigate to C:\Program Files\Grass Valley\GV License Manager.

2) Right-click on AppMaintainer.exe then select [Properties] context menu.

3) Go to [Details].

4) Confirm the value of ‘Product version’.

5) Click [Cancel].

If confirmed version number is different, follow below steps:

1) From Apps, remove below application:

EDIUS 11: EDIUS, GV License Manager (Mync is automatically removed)
EDIUS X or earlier: EDIUS, GV License Manager, Mync – each application needs to be removed manually

2) Restart the OS.

3) Run EDIUS installer to match the build number of GV License Manager.

If you use below EDIUS installer at step#3, download and run separate GV License Manager installer – details here

– EDIUS 8 (Build: 8.00.0089 – 8.25.1420)
– EDIUS 7, 6.5 and Neo 3.5 (All build)

Related Content

• License activation / deactivation fails in older version of EDIUS