Reset Chorus Hub in editing client

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Reset Chorus Hub in editing client

FAQ ID：000026119 | Date：2024/07/19

How to reset Chorus Hub in EDIUS 11 editing client ?

IMPORTANT NOTE

– Once you take informed steps, asset store database will be erased. This means that each of your project need to registered to the database again. It may take few time to open each project first time.

– Once the Chorus Hub is reset, all stored data that are managed by Chorus Hub will be lost.

– If your system is Chorus Hub eco system, stored data will be restored by syncing Chorus Hub.

– Be sure if queued or ongoing job is (are) not listed in GV Job Monitor. If exists, cancel or wait for finishing the job.

– Stop or uninstall third party anti-virus software. If necessary, reinstall or start it after confirming starting EDIUS successfully.

Procedure
There are two ways to reset the Chorus Hub:

1. Reset only Chorus Hub:

1) Quit both EDIUS and GV Job Monitor if running.

2) Pause Renger Engine.

3) Stop all EH services – details here

4) Navigate to C:\ProgramData\Grass Valley.

5) Rename Chorus Hub to Chorus Hu_.

6) Restart the OS.

7) Run EDIUS.

2. Uninstall then re-install EDIUS with resetting Chorus Hub:

1) From Apps & features, remove below apps:

– EDIUS (Mync will be removed simultaneously)
– GV License Manager

2) Navigate to C:\ProgramData\Grass Valley.

3) Rename Chorus Hub to Chorus Hu_.

4) Restart the OS.

5) Run EDIUS installer.

Commissioning

Once reset of Chorus Hub or reinstallation of EDIUS finished, confirm if required servcies and processes to be running of background render service including the Job monitor – details here

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Reset Chorus Hub in editing client

Reset Chorus Hub in editing client

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