GV License Manager requires https access for license activation, deactivation or license validation. Ensure that required settings is being turned on. Follow below steps:

1) Press Win + R to open Run command box.

2) Type inetcpl.cpl then click [OK].

3) Internet Properties will appear. Go to [Advanced].

4) Scroll down the tree pane to Security.

5) Tick Use TLS 1.2.

6) Click [Apply] then [OK]

Once configured, visit the FlexNet portal site(https://activation1.grassvalley.com) and eID web site (https://ediusid1.grassvalley.com)in web browser. If you can see the log-on screen of the site, above setting succeeds. Close the browser.

If you cannot access to the site, try to clear the cache by following steps:

1) Press Win + R to open Run command box.

2) Type inetcpl.cpl then click [OK].

3) Internet Properties will appear. Go to [General].

4) In Browsing history pane, click [Delete].

5) Only tick Temporary Internet files then click [Delete].

6) Click [Apply] > [OK].

7) Restart the OS.

8) Try to visit the web sites.