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EDIUS takes a long time to start up

  • Starting-up
EDIUS takes a long time to start up

FAQ ID:000025392 | Date:2022/12/15

EDIUS takes a long time to start up

If EDIUS takes a long time for starting up, required troubleshooting is vary depending on your environment / workflow

# Symptom Possible cause Troubleshooting
1

[Starting…] does not appear

– Splash disappears

Anti-virus or real-time scanning may block starting EDIUS app Deactivate running of them. Uninstallation of anti-virus may be best
2 [Starting…] splash appears for long time

No successfully of license validation

– Verify if your environment satisfies the requirements of license validation:

1. Enable use TLS 1.2 – details here 

2. Check accessibility of Flexera and eID server – details here

 – If an error appears while license validation, follow required steps – details here

– Ensure that ‘Use floating license server’ option and / or ‘Use proxy server’ unticked – details here

3 Start-up bar in “EDIUS” splash screen has no progress or progress is too slow

1.Installed plug-in may block starting EDIUS

2.No response from mapped drive

3.Loading settings might not successfully

1.Remove installed third party plug-ins temporarily for narrow down. If a plug-in that is specially developed for your system is being installed, remove it for narrow down

2.Unmap the drive then try to start the EDIUS

3.Reset EDIUS settings to the software default – details here

 

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