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AJA Control panel may crash with AJA v16.2.5 driver

  • Hardware
AJA Control panel may crash with AJA v16.2.5 driver

FAQ ID:000025768 | Date:2023/08/23

If an AJA tested hardware is setup by installing AJA v16.2.5 driver. AJA control panel may crash. If you setup KONA 1 or KONA 3G, you may encounter the issue.

If you encounter the issue, follow below steps:

1. Quit EDIUS if running.

2. Whilst pressing Shift key and select Start > AJA > AJA Control Panel.

3.  

NOTE:
If step#1 fails, follow below alternative steps:

1) In the Explorer, navigate to C:\Program Files\AJA\windows\Applications

2) Whilst pressing Shift key and double-click AJA ControlPanel.exe

 

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