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Way to replace email address registered as eID

  • eID (EDIUS ID)
Way to replace email address registered as eID

FAQ ID:000025798 | Date:2023/09/13

I no longer use current e-mail address that is registered as eID. I would like to replace to another e-mail. How I can do it?

There is no way to replace the e-mail address you use as your eID with another one. If you would like to use a different e-mail address, follow below steps:

Situation:
No license is being linked

* If license is being linked, you need to follow another steps – details here
 
Required action:
Follow below steps:
1) Create new eID – details here
2) Contact to regional GV technical support along with EDIUS serial number and both old and new ID.
3) Once you get a response from us, log into new ID when running EDIUS / Mync.

 

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